In the fast-paced world of healthcare, seamless communication is critical. TigerConnect is a leading platform designed specifically for clinical teams, aiming to replace outdated pagers and unsecured texting with a unified, secure, and efficient communication hub.
What is TigerConnect?
TigerConnect is a comprehensive clinical communication and collaboration (CC&C) platform. Its primary purpose is to connect healthcare professionals—doctors, nurses, and staff—within a secure environment. The app facilitates real-time messaging, voice calls, and alert management, integrating directly with essential hospital systems to streamline workflows and improve patient care coordination.
Why Should You Use TigerConnect?
Healthcare providers choose this tool to enhance team coordination and response times. It reduces reliance on inefficient methods, centralizes critical alerts, and keeps all patient-related discussions secure and compliant. The main advantages include improved operational efficiency, faster clinical decision-making, and a more connected care team.
Key Features of TigerConnect
Secure, HIPAA-compliant text messaging for protected health information (PHI).
High-quality voice and video calling capabilities.
Integration with Electronic Health Records (EHRs) and nurse call systems.
Role-based messaging to quickly reach the right staff member or on-call team.
Read receipts and priority messaging to ensure critical alerts are seen.
Additional Features
HITRUST Certification: The platform is rigorously certified, providing assurance that it meets key healthcare security and compliance standards.
Group Messaging: Enables the creation of temporary or permanent groups for specific patients, departments, or care teams, keeping everyone in the loop.
Broad Geographic Support: While optimized for the U.S. and Canada, the app can be accessed by users in other countries, though performance may vary.
How to Download and Install TigerConnect
1. Open the Google Play Store on your Android device.
2. Tap the search bar and type "TigerConnect."
3. Select the official app from the search results.
4. Tap "Install" to download and automatically install it on your device.
5. Once installed, open the app and enter your organization-provided credentials to log in.
How to Use TigerConnect
After your healthcare organization has enrolled you and provided login details, open the app. You will typically see a contacts list populated with your colleagues. You can start a conversation by selecting a contact, typing a message, and hitting send. For first-time users, the platform may offer a brief tutorial on its core features.
Advantages and Disadvantages
Pros
Intuitive interface that is easy to learn and navigate.
Significantly faster and more reliable than traditional paging systems.
Consolidates multiple communication tools into a single application.
Enhances accountability with features like read receipts.
Cons
Access is restricted to users within a participating healthcare organization.
Performance and feature consistency can be limited outside the U.S. and Canada.
Is TigerConnect Safe to Use?
Yes, TigerConnect is built with security as a core principle. It is fully HIPAA-compliant and HITRUST-certified, meaning it employs strong encryption for messages both in transit and at rest. The app requests necessary permissions for functionality, such as microphone access for voice calls and notifications for alerts.
Compatible Apps or Tools
TigerConnect is designed to integrate with a wide array of clinical systems. Common integrations include major EHRs like Epic and Cerner, nurse call systems, patient monitoring devices, and staff scheduling software, creating a unified ecosystem.
FAQs
Q: Can I use TigerConnect if I don't work for a hospital?
A: No, access to the platform is granted exclusively through a participating healthcare organization.
Q: Does it work on Wi-Fi?
A: Yes, TigerConnect functions over both Wi-Fi and cellular data networks.
Q: Who should I contact for technical support?
A: You should contact your organization's IT help desk or the dedicated support team at TigerConnect via their official website.
Conclusion
TigerConnect stands out as a robust and secure solution for modern healthcare communication. By effectively replacing disparate, inefficient tools, it empowers clinical teams to collaborate more effectively, ultimately contributing to better patient outcomes. If your organization offers it, this platform is an essential tool for daily operations.
- Owner : TigerText, Inc.
- System : android
- Category : Medical
- Update Time : December 9, 2025
- Version : 9.12.62
- Package ID : com.tigertext
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