Resident Portal is a property management app designed to simplify apartment living. It enables seamless rent payments, instant maintenance requests with photo uploads, and direct communication with property managers. With features like one-tap payments and fingerprint authentication, it streamlines tasks for residents of Entrata-managed properties.
Features of Resident Portal
1. One-Tap Rent Payments: Pre-saved payment methods allow instant transactions.
2. Maintenance Requests: Submit issues with photo documentation directly through Resident Portal App.
3. Recurring Payment Scheduling: Automate rent payments to avoid late fees.
4. Push Notifications: Receive rent reminders and property updates.
5. Fingerprint Login: Enhanced security with biometric authentication.
6. After-Hours Contact: Automatically connects to emergency property numbers.
Advantages of Resident Portal
1. Time-Saving: Reduces manual tasks like check-writing or office visits.
2. Transparency: Track payment history and maintenance progress in real time.
3. 24/7 Access: Manage rent and requests anytime, anywhere.
4. User-Friendly Interface: Intuitive design requires minimal learning curve.
5. Secure Payments: Encrypted transactions protect financial data.
6. Cross-Platform Compatibility: Available on iOS and Android.
Disadvantages of Resident Portal
1. Limited Availability: Exclusive to Entrata-managed properties.
2. Dependent on Property Setup: Features like payment methods vary by location.
3. No Offline Mode: Requires consistent internet connectivity.
Development Team
Resident Portal is developed by Entrata, a Utah-based property management software company founded in 2003. Their expertise in real estate technology ensures robust integrations with property systems, backed by SOC 2-certified security protocols.
Competitive Products
1. MyRental: Wider compatibility but lacks maintenance photo uploads.
2. RentTrack: Focuses on rent reporting for credit building but omits communication tools.
3. AppFolio: Offers comprehensive features but requires a steeper learning curve.
Market Performance
Resident Portal App holds a 4.5/5 rating on app stores, praised for convenience and reliability. Users highlight the one-tap payment feature, though some note frustration with limited availability. Downloads exceed 500k, primarily in U.S. urban rental markets.
- Owner : Entrata, Inc
- System : android
- Category : Lifestyle
- Update Time : November 6, 2025
- Version : 5.57.1
- Package ID : com.psi.residentportal
apps
apps