eprimo App

eprimo App

OS : android Size : 10.28MBVersion : 1.0.21

Updated : January 4, 2026

appIntroduction

Launching Your eprimo App Experience

The eprimo App is a utility application for iOS and Android devices, designed to be the digital companion for customers of the German green energy provider. Its primary purpose is to centralize all account-related tasks, moving them from paper to a convenient, mobile platform. What sets the eprimo App apart from generic utility apps is its focused, streamlined approach to managing a green energy contract, offering a seamless and paperless experience specifically tailored to the needs of its user base.

eprimo App

Exploring eprimo App: Core Experience Overview

This application is built around a clear situational context: managing a household energy supply. It transforms the traditionally administrative and often cumbersome tasks associated with an energy contract into a simple, digital process. The core experience is one of convenience and control, allowing users to handle their energy account from anywhere at any time, reducing paperwork and simplifying communication with their provider.

eprimo App

The Team Behind eprimo App and Supported Platforms

The eprimo App is developed and maintained by eprimo GmbH, a prominent German energy provider known for its commitment to green energy and competitive pricing. The company is a subsidiary of the E.ON group, one of Europe's largest operators of energy networks and energy infrastructure. This backing ensures the app is supported by a robust and established energy provider.

The app is available for free download on both the Apple App Store and Google Play Store. It is compatible with a wide range of modern iOS and Android smartphones and tablets. Access to the app’s full functionality is exclusive to existing eprimo customers who have successfully registered for an online account.

eprimo App

Core Functional Systems of the eprimo App

eprimo App

Digital Meter Reading Submission

This is a cornerstone feature of the app. The process is designed for maximum simplicity: users read their electricity or gas meter, type the value directly into the app, and send it to eprimo with a few clicks. The system goes a step further by analyzing the submitted reading. It then provides a personalized discount recommendation for the upcoming bill, putting financial control directly in the user’s hands. Users retain full flexibility and can adjust their discount amount at any time, even without submitting a new meter reading.

The Paperless Document Mailbox

This module entirely replaces physical postal communication. All critical documents—including invoices, annual statements, contract changes, and informational letters—are securely stored in a clear, digital mailbox within the app. This ensures important papers are never lost, are easy to find, and are readily accessible from a mobile device, supporting eprimo’s eco-friendly ethos.

Centralized Account Management Hub

The app serves as a secure portal for users to view and manage their personal contract details. Key administrative tasks can be handled directly within the app, such as updating personal information (e.g., address or contact details) and managing banking information for direct debit payments. This eliminates the need for phone calls or emails for basic account maintenance.

Secure and Convenient Authentication

Leveraging modern smartphone technology, the app supports simple and permanent login via Touch ID and Face ID on supported devices. This system enhances security by using biometric data while removing the hassle of repeatedly entering usernames and passwords, ensuring quick and secure access to the account.

User Feedback and Practical Highlights

  Streamlined Meter Reading Process: Users frequently highlight the extreme ease of submitting meter readings, a task that is often postponed when done through other methods. The immediate discount recommendation is also noted as a highly valuable and transparent feature.

  Effective Paperless Transition: The digital mailbox is a major practical benefit, praised for its organization and the convenience of having all documents in one place, reducing clutter and the risk of missing important mail.

  Exclusive to Existing Customers: A key point for new users to understand is that the app is a service tool for current customers only. Individuals who are not yet eprimo customers cannot use the app, as it requires active contract details for registration.

Why eprimo App Is Worth Trying

The eprimo App is an essential tool for any current eprimo customer. Its primary strength lies in its ability to demystify and simplify energy contract management through a user-friendly, efficient, and eco-conscious digital platform. By consolidating meter readings, important documents, and account settings into a single, secure application, it delivers significant practical value. It saves time, reduces paper waste, and provides greater transparency and control over one's energy contract, making it a genuinely useful companion for modern utility management.

More
appInformation
  • Owner : eprimo GmbH
  • System : android
  • Category : Tools
  • Update Time : January 4, 2026
  • Version : 1.0.21
  • Package ID : de.eprimo.kundenapp
LatestUpdate