Crumbl

Crumbl

OS : android Size : 129.00MBVersion : 7.1.8

Updated : January 7, 2026

appIntroduction

Crumbl: Ordering Gourmet Cookies for Delivery or Pickup

Crumbl is a mobile application for iOS and Android devices that serves as the official ordering platform for the Crumbl Cookies bakery chain. Its primary purpose is to provide a seamless, convenient way for users to browse the company’s famously rotating menu, place orders for delivery or curbside pickup, and manage their rewards. What sets Crumbl apart from other food delivery apps is its singular focus on a premium, gourmet cookie experience, driven by a weekly-changing menu that creates a sense of novelty and encourages repeat use.

Crumbl

Exploring the Crumbl App Experience

The core of the Crumbl experience is built around discovery and convenience. The app is designed to mirror the excitement of visiting a physical Crumbl store, where customers are greeted with a new lineup of four specialty flavors each week, alongside the ever-present classic Milk Chocolate Chip and chilled Pink Sugar cookies. This model ensures there is always something new to try, making the app a weekly destination for enthusiasts.

Functionally, the app acts as a dedicated digital storefront. Upon opening, users are shown the current weekly menu with high-quality visuals of each cookie. The ordering process is straightforward: select your cookies, choose your preferred Crumbl location, and then decide between pickup or delivery. The app integrates with local delivery services to facilitate home delivery, while the pickup option often features curbside service, where cookies are brought directly to your car.

Crumbl

The Team Behind Crumbl and Supported Platforms

Crumbl Cookies was co-founded by Sawyer Hemsley and Jason McGowan in 2017 in Logan, Utah. The company rapidly expanded from a single location to a massive franchise operation with hundreds of stores across the United States. The Crumbl app is developed and maintained by the company to support its growing network of bakeries and to create a unified brand experience for its customer base.

The application is widely accessible, available for free download on both major mobile platforms. It can be found on the Apple App Store for iOS devices and the Google Play Store for Android devices. The app requires a stable internet connection to load the menu, process orders, and determine your nearest location.

Crumbl

Key Features and Functional Design

Crumbl

Weekly Rotating Menu and Discovery

The most defining feature of the app is its dynamic menu. Each Monday, a new set of four specialty flavors is revealed, ranging from creative concoctions like Caramel Shortbread Ft. Twix to seasonal favorites like Pumpkin Cake. This system is designed to drive engagement and foster a loyal community that eagerly anticipates the weekly reveal. The app is the easiest way to stay updated on these changes and explore detailed descriptions of each offering.

Crumbl

Streamlined Ordering and Customization

The app’s ordering system is built for simplicity and customization. Users can easily specify quantities for individual cookie flavors to build their own box. Before checkout, you can select a precise pickup time for your order or schedule a delivery window. The app also allows users to save their favorite orders for quick re-ordering, a useful feature for those who know exactly what they want.

Crumbl

Integrated Rewards and Loyalty Program

Crumbl’s rewards program is deeply integrated into the app. Users earn points, called "crumbs," for every dollar spent. These points accumulate and can be redeemed for free cookies and other rewards. The app provides a clear dashboard to track point balance and progress toward the next reward tier, incentivizing continued use and building customer loyalty directly through the digital platform.

Crumbl

User Feedback and Practical Highlights

  Menu Transparency: Users consistently praise the high-quality photography and detailed ingredient lists for each cookie, which helps set accurate expectations before purchasing.

  Rewards Program: The integrated loyalty system is frequently highlighted as a major positive, offering tangible value for regular customers.

  Location Services: The app’s ability to quickly locate the nearest bakery and show its specific hours and ordering cutoff times is considered highly reliable and useful.

  Delivery Costs: A common point of feedback is that delivery fees, handled by third-party services, can be high relative to the cost of a single box of cookies, making pickup the more economical choice for many.

  App Stability: While generally stable, some users have reported occasional glitches, such as payment processing errors or app crashes during peak ordering times (like Sunday nights ahead of the menu change).

Why Crumbl Is Worth Trying

The Crumbl app is an essential tool for anyone who enjoys the brand’s products. It is perfectly suited for customers who appreciate convenience, enjoy the thrill of a weekly-changing menu, and want to earn rewards for their purchases. Its primary strength lies in its focused design, which successfully translates the excitement of the Crumbl brand into a digital experience that makes ordering gourmet cookies incredibly simple. For its target audience, the app delivers significant practical value by saving time, providing easy access to the full menu, and rewarding customer loyalty directly.

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appInformation
  • Owner : Crumbl Franchising, LLC
  • System : android
  • Category : Food & Drink
  • Update Time : January 7, 2026
  • Version : 7.1.8
  • Package ID : crumbl.cookies
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