CCC ONE Repair Facility
OS : android Size : 34.24MBVersion : 25.10
Updated : December 8, 2025
A Comprehensive Review of CCC ONE Repair Facility
CCC ONE Repair Facility is a powerful mobile extension for auto body shops already integrated with the CCC ONE Repair Workflow platform. CCC ONE Repair Facility puts essential repair management tools directly into the hands of technicians and estimators, allowing them to update jobs and communicate from anywhere in the shop. It is designed to boost productivity by eliminating constant trips back to the desktop computer.

Overview and Basic Information
CCC ONE Repair Facility is a companion application for the desktop-based CCC ONE Estimating and Repair Management platform. It is not a standalone estimating tool but a mobile remote control for the shop's primary workflow software. Its core purpose is to streamline communication and data entry, connecting the physical repair bay with the digital management system in real-time. This seamless integration is crucial for modern, efficient collision repair operations.

Key Features and Highlights of CCC ONE Repair Facility
Mobile Repair Order Management: Technicians can search for vehicles, view customer details, and directly edit or complete production phases from their mobile device on the shop floor.
Integrated Photo Documentation: The app allows users to take photos of vehicle damage or progress, tag them for insurer or customer visibility, and add detailed notes directly from their phone's camera.
Enhanced Communication Tools: Features like direct customer dialing and the ability to add notes to both photos and the overall repair order keep all stakeholders informed without delay.
VIN Barcode Scanner: This tool accelerates the vehicle check-in process by allowing staff to quickly scan a VIN barcode instead of manually entering the long number.
Multi-Shop Support: For businesses with multiple locations, the CCC ONE Repair Facility app supports navigation between different shop organizations within a single login.

Advantages of CCC ONE Repair Facility
Significant Time Savings: By enabling updates from anywhere, the CCC ONE Repair Facility drastically reduces downtime and walking time for shop personnel, leading to faster cycle times.
Improved Accuracy and Transparency: Instant photo uploads and note-taking ensure details are captured immediately and accurately, creating a clear audit trail for the entire repair process.
Streamlined Insurer Communication: Tagging photos for immediate insurer visibility can expedite supplement approvals and keep the repair moving forward without interruption.
The primary advantage of using CCC ONE Repair Facility is its deep, real-time synchronization with the main CCC ONE platform, ensuring data consistency.

Disadvantages of CCC ONE Repair Facility
Platform Exclusivity: The major limitation is that CCC ONE Repair Facility is only functional for shops that are active subscribers to the desktop CCC ONE Repair Workflow software. It is useless otherwise.
Dependent on Network Infrastructure: The app's performance is entirely dependent on the shop's Wi-Fi strength and coverage. Poor connectivity in certain areas of the facility can hinder its utility.
Limited Functionality: It is an extension tool, not a full-featured application. Complex tasks like writing a complete estimate still require going to the full desktop version of CCC ONE.
Effectively leveraging the CCC ONE Repair Facility requires a shop culture committed to using mobile devices as part of the standard workflow.
Tips for Using CCC ONE Repair Facility
Ensure your shop's Wi-Fi network has strong, reliable coverage across all repair bays, detail areas, and offices to maximize the utility of CCC ONE Repair Facility.
Use the VIN barcode scanner during every vehicle check-in to eliminate manual entry errors and save time right from the start of the job.
Establish a standard operating procedure for staff on when and how to use the app for photos and notes to maintain consistent documentation.
Regularly log out and back in if you manage multiple shops within the CCC ONE Repair Facility app to ensure you are always updating the correct location's work.
More Similar Apps
Mitchell Cloud-Connected Repair: Offers a similar mobile experience for shops within the Mitchell RepairCenter ecosystem, providing estimate management and photo capture features.
Audatex Mobile from Solera: A mobile tool for appraisers and shops using the Audatex platform for estimating and managing the repair process on the go.
ShopWare Connect: Provides mobile functionality for shops running the ShopWare management system, including VIN scanning and photo uploading capabilities.
Conclusion and Personal Opinion
CCC ONE Repair Facility is an exceptionally practical tool for its intended audience. For collision repair shops deeply invested in the CCC ONE ecosystem, this app is less of a luxury and more of a necessity for modern, efficient operations. It successfully bridges the gap between the physical work on a vehicle and the digital paperwork that tracks it. While its functionality is narrow and exclusive, its execution within that scope is nearly flawless. The time saved and the improvement in communication clarity provide a tangible return on investment, making it a highly recommended download for any CCC ONE subscriber looking to optimize their shop floor workflow.
- Owner : CCC Information Services Inc.
- System : android
- Category : Business
- Update Time : December 8, 2025
- Version : 25.10
- Package ID : com.cccis.cccone
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